D · 09 Business Operations & Consulting
A second opinion on the decisions that keep you up at night.
The problem
Owners of growing businesses make a lot of decisions alone: what to charge, which services to push, whether to hire, where to spend the marketing budget. Most of the time there's no one outside the business to test the thinking against before money is spent.
What's included
- A review of your services, pricing and packages
- Looking at where your customers come from and what they're worth
- A growth plan for the next six to twelve months
- Advice on marketing budgets and which channels to try first
- Help with processes, hiring and tools as the team grows
- Regular check-ins to see how the plan is going
How the engagement works
- An initial session to understand the business and the main question
- Research and a written set of recommendations
- A working session to turn it into a plan
- Monthly or quarterly check-ins, if you want them
Deliverables
- Written recommendations
- Growth plan
- Check-in notes
What we'll need from you
- Honest numbers: revenue, costs and where enquiries come from
- Time with the owner or decision-makers
- Openness to changing things that aren't working
How we measure success
- Whether the decisions we discussed were made and acted on
- Changes in enquiries, bookings or margins over the following months